Due to changes in practice, ALL PAYMENTS need to be paid to the correct Account Number and Payee Description.
Examples:
- TAX PAYMENTS use the Roll Number of each notice, plus the Payee (eg. County of Stettler - Tax)
- UTILITY PAYMENTS use the Utility Account Number, plus the Payee (eg. County of Stettler - Utilities)
- ACCOUNTS RECEIVABLE use the Customer ID on the invoice, plus the Payee (eg. County of Stettler - AR)
ALL PAYMENTS received without correct payment information will be returned to the bank of the Payer, as our system cannot process or recognize these payments.
For further information, please contact your banking institution for assistance.